Customer Service Representative
LifeVac LLC LifeVac LLC Nesconset, NY Nesconset, NY Full-time Full-time From $20 an hour From $20 an hour Customer Service Representative Duties:
- Provide exceptional customer service by promptly responding to customer inquiries and resolving issues - Assist customers by offering product knowledge - Process orders, returns, and exchanges accurately and efficiently - Collaborate with internal teams - Maintain accurate customer records and update information as necessary - Stay up-to-date on product knowledge - Utilize e-commerce platforms to assist customers with online purchases and navigate website functionalities - Handle customer complaints or escalations with professionalism and empathy -Answer incoming customer service calls -Chat with customers on website via Tidio chat platform -Monitor customer service inboxes and reply to emails
Experience:
- Previous experience in a customer service role preferred - Strong communication skills, both verbal and written - Excellent problem-solving abilities and attention to detail - Proficient in using Microsoft Office, Word, and Excel - Ability to multitask and prioritize tasks in a fast-paced environment - Knowledge of logistics and supply chain processes is a plus -Strong written and verbal communication -Ability to work both independently and within a team -Strong organizational skills Join our team as a Customer Service Representative and be part of a dynamic company that values exceptional service and teamwork.
As a key point of contact for our customers, you will play a vital role in ensuring their satisfaction.
We offer opportunities for career growth, and a supportive work environment.
To apply, please submit your resume along with a cover letter highlighting your relevant experience in customer service.
We look forward to reviewing your application! Job Type:
Full-time Pay:
From $20.
00 per hour
Benefits:
Flexible schedule Paid time off Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
Hybrid remote Ability to commute/relocate:
Nesconset, NY 11767:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
Hybrid remote in Nesconset, NY 11767.
Estimated Salary: $20 to $28 per hour based on qualifications.
- Provide exceptional customer service by promptly responding to customer inquiries and resolving issues - Assist customers by offering product knowledge - Process orders, returns, and exchanges accurately and efficiently - Collaborate with internal teams - Maintain accurate customer records and update information as necessary - Stay up-to-date on product knowledge - Utilize e-commerce platforms to assist customers with online purchases and navigate website functionalities - Handle customer complaints or escalations with professionalism and empathy -Answer incoming customer service calls -Chat with customers on website via Tidio chat platform -Monitor customer service inboxes and reply to emails
Experience:
- Previous experience in a customer service role preferred - Strong communication skills, both verbal and written - Excellent problem-solving abilities and attention to detail - Proficient in using Microsoft Office, Word, and Excel - Ability to multitask and prioritize tasks in a fast-paced environment - Knowledge of logistics and supply chain processes is a plus -Strong written and verbal communication -Ability to work both independently and within a team -Strong organizational skills Join our team as a Customer Service Representative and be part of a dynamic company that values exceptional service and teamwork.
As a key point of contact for our customers, you will play a vital role in ensuring their satisfaction.
We offer opportunities for career growth, and a supportive work environment.
To apply, please submit your resume along with a cover letter highlighting your relevant experience in customer service.
We look forward to reviewing your application! Job Type:
Full-time Pay:
From $20.
00 per hour
Benefits:
Flexible schedule Paid time off Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
Hybrid remote Ability to commute/relocate:
Nesconset, NY 11767:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
Hybrid remote in Nesconset, NY 11767.
Estimated Salary: $20 to $28 per hour based on qualifications.
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